Vista Verde Community Association

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The magical paradox of Vista Verde is that its rural beauty and solitude is just 10 minutes from I280 and the heart of Silicon Valley. However, our community's unique geography and geology also make it susceptible to major earthquakes and wildland fires. During a major natural disaster, our community could be cut off from emergency services for days. By being prepared and getting involved in various training exercises/classes, residents can help to protect themselves, their families, their neighbors, and their property in the case of a major natural disaster.

The Woodside Fire Protection District has established the Civilian Emergency Response Preparedness Program (CERPP) to prepare citizen groups to manage situations locally in coordination with 911 emergency services (see tips on dialing 911). The Vista Verde division of CERPP actively promotes emergency preparedness through education and training. The CERPP leaders are:

  • Vista Verde: Bill Tagg, 851-7606
  • Los Trancos Woods: Steve Friedman, 851-3603

Residents are strongly encouraged to review the Emergency Response section of this website and the Emergency Sections of the Vista Verde Directory (listed on inside front cover), both of which provide a wealth of important information. The CERPP website is also an excellent resource for emergency preparedness and response information. 


For Emergency Response purposes, each Vista Verde home is located in a Group along with immediate neighbors. Two or more Groups make up a Neighborhood (in Vista Verde) or District (in Los Trancos Woods). Locate your home on the Emergency Preparedness Map and note your Group Number and Neighborhood Name. The Neighborhood Emergency Organization Chart shows the Group and Neighborhood leaders, and assigned FRS channels.  The directory includes a Phone Tree organized by Neighborhood and Group that provides phone numbers for all residents, Group leaders, and Neighborhood leaders. For example: Group 1 contains five homes on Joaquin Road and is part of Neighborhood Alpha. Bob Jones is the Neighborhood Leader for Alpha and there are two Back-up Neighborhood Leaders. Neighborhood Alpha contains Groups 1, 2, 3, 4, 5, 6 and 23. The FRS Channel and Code for Alpha is 10-1 (see Backup Communication article on FRS use). Write this emergency information on the space provide on the back cover of your directory. Also located on the back cover is the Emergency Information Check List. Review the check list and be sure all members of your family are familiar with your family’s emergency plans.


Your first responsibility is to your own family. Once your family is safe and secure, report in to your Group or Neighborhood Leader and if possible offer to help others in need. Requests for medical help should also go through your Group or Neighborhood Leader. Medical doctors living in the area are organized to help through the direction of Dr. Stuart Young, Medical Advisor.

Minor incidents should be handled in the local area, with Neighborhood Leaders helping direct the use of available local resources, such as first aid and search and rescue. Each Neighborhood Leader has a substantial first aid kit and knows where other equipment is available.


To use the Phone Tree (see directory), the Incident Commander communicates information to all Neighborhood Leaders (noted in Blue on Phone Tree), who call all their Group leaders (noted in Red on Phone Tree), who in turn call all the members in their group. Should the Neighborhood Leader not be available, the Incident Commander calls the backup Leader (noted in Green on Phone Tree). If still no contact each Group Leader is contacted. If a Group Leader is not reachable, another member in the group is asked to call the remaining group members. The Vista Verde Emergency Map Key is a single page version of the Phone Tree, excluding resident first name(s) and phone numbers.

If an incident is too large for a Neighborhood District to handle, the Neighborhood District Leader will communicate with the VV or LTW Command Center (also called an Emergency Operations Center or EOC), for additional help and resources. The EOC will contact 911 Emergency Services for incidents that can't be handled at a Neighborhood District Level.

The EOCs have highly reliable communications systems and will be able to contact San Mateo County, Portola Valley CERPP, Cal Water, and the Woodside Fire Protection District. Emergency-related information to and from you is communicated using the Phone Tree. To communicate to Vista Verde residences, top down information starts with the Incident Commander (see table on back cover of directory) at the EOC located at 184 Vista Verde Way (see red square on Emergency Preparedness Map).

Additional Information

Please review the other Emergency Preparation information on this site. A number of related downloadable files may also be of interest.